Privacy Policy
At M & G Green Solutions, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our cleaning services in Singapore.
1. Information We Collect
We may collect the following information when you get in touch with us or use our website:
- Personal details: Your name, email address, phone number, business name, and premises address
- Booking information: Service preferences, appointment dates, and any special instructions you provide
- Usage data: Information on how you browse and interact with our website
- Payment information: Details necessary to process invoices and payments for completed services
All information is collected voluntarily and is only used to provide you with the best possible cleaning service.
2. How We Use Your Information
We use your information to:
- Confirm and manage your cleaning appointments
- Provide tailored cleaning services based on your requirements
- Respond to your enquiries and offer customer support
- Send service updates, booking reminders, or promotional offers (only if you opt in)
- Process invoices and payments
- Improve our website and the way we deliver our services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Tracking
Our website uses cookies to improve your browsing experience, analyse website traffic, and remember your preferences. You can manage or disable cookies at any time through your browser settings. Please note that some features of the website may not work properly if cookies are turned off.
4. Data Security
We take appropriate technical and organisational steps to protect your personal data from unauthorised access, disclosure, or loss. Access to your personal information is restricted to authorised members of our team only, and we review our data practices regularly to keep your information safe.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate or incomplete data
- Opt out of marketing communications at any time
- Request the deletion of your personal data, where permitted by law
To exercise any of these rights, please contact us at office@mnggreen.com. We will respond to your request within 30 days.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly to stay informed.
7. Contact Us
For any questions or concerns regarding your privacy, please get in touch with us:
Location: 160 Robinson road, #14-04 Singapore buissnes federation center, 068914
Email: office@mnggreen.com
Phone: +65 9191 6388